Delivery

It depends on where you are. Orders in the UK will take 2-3 business days to arrive Overseas deliveries can take anywhere from 3-16 days depending on your country. Delivery details will be provided in your confirmation email. 

Yes, we ship to most of Europe. Shipping costs will apply, and will be added at checkout. If you can see your country on checkout I'm afraid we don't deliver there yet. We run discounts and promotions all year, so stay tuned for exclusive deals.

Services are still operational but may take longer than normal. Guaranteed services can't be offered at this time.

UK Mainland

Free UK Mainland Delivery

Next Day Delivery: £5.99 (Currently Suspended)

UK Islands

0-2Kg = £4.992.01-25Kg = £9.99

Zone 1 (Belgium, France, Germany & Luxembourg)

0-25Kg = £9.99

Zone 2 (Ireland, Italy, Spain, Denmark & Switzerland)
0-25Kg = £14.99

Zone 3 (All other European Countries)

0.25Kg = £19.99
You can use the estimated delivery box on our product pages to help you find out the cost too.

*Next day delivery is only available Monday - Thursday on orders before 2pm.

We use Royal Mail, Parcelforce and local courier partners in Europe. You’ll be asked to select a delivery method during checkout.

Returns

We always aim for make sure our customers love our products, but if you do need to return an order and its within our 30 day returns policy, we’re happy to help. Just click here and we’ll take you through the process.

We accept returns within 30 days of the actual purchase date. All returned products must be unused and returned in perfect condition in the original undamaged packaging (keep proof of postage).

COVID-19 Information

COVID-19 Delivery INFO: 

UK Deliveries
FREE UK Mainland Delivery in a single order 
Otherwise it's typically £5.99 per order
Delivery should be expected between 2-3 working days unless stated on the product page. 

Please be aware that due to the Corona Virus that delivery services are operating a 1 attempt delivery only, If you miss your delivery then it will be sent back to us, this is out of our control, unfortunately. You will have to re-order or contact us to rearrange delivery. 

Worldwide Deliveries*
Approximately 4-10 working days depending on country
via Parcelforce Signed Delivery (fully traceable service). Please add items to the basket to calculate delivery for the desired country. This is not guaranteed delivery service due to COVID-19 and we advise caution when ordering. 

Be assured that we are taking the latest Government directive on coronavirus seriously and our warehouse staff are practising social distancing and using the correct protective clothing. All other staff are working remotely where possible.

Yes, you can still order online by visiting www.fovitec.co.uk where you can place orders for delivery to home. Delivery and returns to and from home are FREE within the UK mainland.

We are making every effort to send your parcels however given the present situation it might not be as fast as it usually is, We have also suspended Next Day Delivery’s and parcels to Europe could well be effected. These parcels will be sent to the address you specify for delivery on your account. This will happen for FREE and there's no need to contact us to arrange this. Any unsuccessful deliveries will be returned and you will be automatically refunded. Again, there's no need to contact us to arrange this.

 

Other

You can contact us through our contact page! We will be happy to assist you. Just click here

Customer support

You can contact our team customer service team by clicking here

Send a message

The quickest way we can help is if you use our contact form and supply your order number. Just click here or using the widget on the right hand side.